January 6, 2023

Attention Patients of the Vistar Eye Center Oak Grove Facility

On December 23rd and 24th, a power outage struck the Oak Grove community, leaving thousands without power for the holiday. The power outage led to significant water damage at the Vistar Eye Center Oak Grove facility, located at 2154 McVitty Rd SW in Roanoke, VA. The Oak Grove facility remains open, but at limited operating capacity.

Areas of damage include Dr. Ramey’s Clinic, our LASIK area, the retina clinic, and a portion of Kathleen Gorman’s office. For the safety of our patients and staff members, some of these areas will be closed while repairs are underway.

Closures & Relocation of Services

Our retina patients who were seen at the Oak Grove facility will now be seen at our Peters Creek location at 5296 Peters Creek Road, Roanoke, VA, or our METIS location, located at 1819 Electric Rd Suite 1A in Roanoke, VA until further notice. Patients will be notified of the specific location for their upcoming appointment.

LASIK Services

LASIK and refractive services at the Oak Grove facility are currently unavailable.  Please continue checking this web page for updates.

Instructions for Dr. Ramey & Kathleen Gorman Patients

Patients of Dr. Ramey and Kathleen Gorman are still able to be seen at the Oak Grove facility but must call 540-389-2020 once they arrive for their appointments to be escorted through the side entrance by a staff member. Please listen carefully as we have a new phone system and have updated the prompts.

The staff at Vistar Eye Center is endlessly grateful to our patients for understanding the gravity of this unprecedented situation. While the power outages were beyond anyone’s control, we would like to thank all those who helped restore power to our community during the holiday.

Thank you to our patients for being understanding as we work to get our Oak Grove facility back up and running. Please refer to this web page for future updates.